Customer Support
My account online portal
If you have previously created an online account, login using the button below to do the following:
- View policy history
- Manage your account online
- Secure access to your documents and policy wordings
- Upload completed forms and documents
- Contact us securely
- Available 24/7
Existing customer helpline
Need more help? If you have any questions that we haven’t answered please contact our existing customer helpline to:
- Request access to the online customer portal
- Obtain a quotation for additional covers
- Amend policy and business details
- Discuss policy renewal
- Report lost documents
Lines open: Monday to Friday 9:00am–5:00pm
Useful links for existing customers
Exclusive customer benefits
All customers are eligible for Premierline+. Benefits designed to save you and your business money and provides access to business resources from the experts to help keep you informed. It’s our way of saying thank you for arranging your business insurance with us.
