
Counselling & Therapists insurance
Protecting your business when you need it most.







Start a quote
Complete our short form to start your business insurance quote. We’ll then call you at a time that’s convenient for you to discuss your requirements and provide an insurance quote
Speak to an expert
Our advisors are just a phone call away. On average, we answer calls within 90 seconds. Lines open Monday to Friday 9:00am–5:00pm
Insurance covers to consider
When deciding what insurance and covers you need to protect your business, you should consider the following:
Public liability insurance
Public liability insurance for counsellors and therapists is a type of insurance cover that provides protection against claims made by third parties who suffer injury or property damage as a result of your business operations. This type of insurance is particularly important for counsellors and therapists because they often have direct contact with clients in their workplaces, such as in counselling offices, clinics, or other settings.
For example, if a client slips and falls while visiting your counselling office and suffers an injury, they may file a claim against you for their medical expenses and other damages. Public liability insurance can provide coverage for such claims, helping to protect your business from financial loss.

Employers' liability insurance
Employers’ liability cover can provide protection for claims made by employees who suffer injury or illness while working for your business. This type of insurance is particularly important for counsellors and therapists who may have employees working for them, such as receptionists, administrative staff, or other support staff.
For example, if an employee of your counselling or therapy practice suffers an injury or illness as a result of their work, they may make a claim against you for compensation for damages. Employers’ liability insurance can provide cover for such claims, helping to protect your business from financial loss.
If you employ staff then you will need to take out employers’ liability cover to meet your legal requirement.

Property covers
Counsellors and therapist practices may require building and contents insurance, depending on the type of practice and its location. Business buildings and contents insurance typically provides protection for the physical structure of a building and its contents against a range of risks, such as fire, theft, vandalism, and natural disasters.
If you own the building where your counselling or therapy practice is located, you may need building insurance to protect your investment. This insurance can help cover the cost of repairs or rebuilding in the event of damage caused by covered risks. If you rent the building, your landlord may have building insurance in place, but you may still need contents insurance to protect your business equipment, furniture, and other assets.
It’s also important to consider contents insurance to protect your business equipment and other assets. For example, if your counselling office is broken into and your computers, furniture, or other equipment is stolen, contents insurance can help cover the cost of replacing them.

Business interruption
Business interruption insurance is designed to protect businesses from financial losses that may occur as a result of unexpected events that interrupt normal business operations, such as a fire, flood, or other disasters.
For example, if your counselling or therapy practice is damaged in a fire and you are unable to see clients for several weeks while the office is being repaired, business interruption insurance can help cover the loss of income during that period. This type of insurance can also help cover additional expenses that may arise due to the interruption of business operations, such as the cost of renting a temporary office space.
This cover can be particularly important for counsellors and therapists, who may not have significant financial reserves to cover unexpected expenses or lost income. It’s important to consider the potential impact of a significant disruption to your business operations and determine whether business interruption insurance is appropriate for your practice.

Commercial legal protection
Commercial legal protection provides coverage for legal fees associated with defending against legal claims or pursuing legal action related to the counselling or therapy practice.
For example, commercial legal expenses could provide cover for tax and VAT disputes, employment disputes and compensation awards, as well as an allowance for jury service should you, your business partners or employees be summoned.

Cyber & data insurance
With the increasing use of technology in counselling and therapy practices, cyber liability insurance can provide protection against data breaches, cyber-attacks, and other online risks. This type of insurance can help cover the cost of notifying clients of a data breach, restoring data, and defending against legal claims related to cyber incidents.

Professional indemnity insurance
Professional indemnity insurance provides protection against claims of professional negligence, errors, or omissions in the provision of counselling or therapy services. Professional indemnity insurance can help cover legal fees, damages, and other costs associated with defending against a claim.

Personal accident cover
Personal accident cover provides cover for accidental injuries that may occur to the counsellor or therapist while providing services. For example, if a counsellor were to trip and fall while walking to a client’s office, personal accident insurance could help cover the costs of medical treatment and lost income during recovery.

Counselling & therapists insurance FAQs
Do I need counselling & therapists insurance?
We generally recommended that counselling and therapist professionals consider taking out insurance to protect their practice against potential risks and liabilities that may arise in the course of their work.
Working as a counsellor or therapist involves dealing with clients who may be vulnerable and facing difficult emotional and mental health issues. As a result, there are a number of risks and liabilities that can arise in the course of providing counselling or therapy services.
Counselling and therapist insurance can provide you with protection against these potential risks and liabilities, and give you the peace of mind to focus on providing quality counselling or therapy services to your clients. At Premierline, our insurance advisors are on hand to advise you of the different types of insurance covers that may be available and customise a policy that meets your unique needs.
What covers do counsellors & therapists need?
Counsellors and therapists practices may require a range of different insurance coverages to protect against potential risks and liabilities that may arise in the course of their work. Here are some of the covers that counsellors and therapist practices may need:
- Public liability – provides protection against claims made by members of the public who may be injured or suffer property damage.
- Employers’ liability – to protect against claims made by employees who may be injured or suffer illness as a result of their work.
- Professional Indemnity – provides protection against claims of professional negligence, errors, or omissions.
- Buildings cover – to cover for loss or damage to your premises.
- Equipment, contents and stock – to reinstate your items and belongings.
- Business interruption – to keep finances running when disaster strikes.
- Business legal expenses – to cover the cost of legal expenses or defending your business against legal action.
- Cyber liability – to protect against data breaches, cyber attacks, and other online risks.
- Personal accident – for accidental injuries that may occur.
The specific insurance needs of a counselling practice will vary depending on its size, location, and other factors. At Premierline our insurance advisors can help practice owners assess their risks and determine the appropriate insurance covers for their needs.
How much does counselling & therapists insurance cost?
The cost of counselling and therapists insurance can vary depending on a number of factors, including the size of your practice, the level of cover you require, and the other risks associated with the nature of your work.
It’s important to speak with an insurance advisor to get an accurate estimate of the cost of insurance for your counselling or therapy practice. At Premierline, we can help you understand the different factors that may affect the cost of insurance and provide you with a customised insurance policy that meets your unique needs and budget.
Why choose Premierline to arrange counselling & therapists insurance?
At Premierline, we have a team of insurance experts who are highly experienced in arranging insurance policies for counselling and therapists practices. We work with a range of leading insurance providers to offer a wide range of cover options for your business and can help you save time and effort by comparing insurance policies from multiple providers on your behalf.
By choosing Premierline as your business insurance broker, you can have peace of mind knowing that your counselling and therapist practice is protected with the right level of insurance cover.
What type of counsellors & therapists do Premierline work with?
At Premierline, we source business insurance for various businesses within the care industry including acupuncturists, care homes, therapists, dentists, doctors and holistic therapy providers.
Most counsellors and therapists require insurance to protect their businesses against potential liabilities and risks. This includes both those who work as self-employed sole practitioners, as well as those who work for larger practices or clinics.
The types of counsellors and therapists who may require insurance include but are not limited to:
Mental health counsellors, psychotherapists, marriage and family therapists, addiction counsellors, behavioural therapists, occupational therapists, speech therapists and physical therapists.
Regardless of the type of counselling or therapy provided, practitioners need to have the right insurance coverage to protect against potential liabilities and risks associated with their profession, and that’s where our team of experts at Premierline can help.
What will I need to know to complete my insurance quotation?
Try to have your existing insurance schedule and renewal notice available as this will give us the majority of the information that we will need. However, if you are a new business, don’t worry – our business insurance advisors will be able to guide you through the process of understanding and identifying your insurance needs.
How soon will I get my policy documents?
We will email your policy documentation to you which means you will receive these straight away. Alternatively, if you would prefer your documents to be posted, you will normally receive them within 5 working days.
How do I pay for my policy?
You can pay annually using a credit/debit card or by making an electronic payment. Alternatively you can manage your payments through a monthly Direct Debit plan with our approved premium finance provider, Premium Credit Limited.
Why choose Premierline?
We're business insurance experts
We understand the nature of running your business often leaves little time for much else. That's why we work closely with some of the UK's leading insurers to find cover that's right for you, making arranging insurance for your contracting business simple and hassle-free. We're committed to finding the right insurance solutions for your business to let you work without worry and focus on what really matters – your business.
- Award winning service - We're trusted by thousands of SMEs across the UK
- Comprehensive protection - We can help with all your commercial insurance needs
- UK based experts - Located in Lancaster, our advisors are here to help

Our customer reviews and testimonials
“Good range of cover at a great price. I was impressed with how they put together a bespoke insurance package for my business. It beat the usual competition in scope and price, ensuring one can sleep at night. I havent had the need to claim but hope if ever I do, in such an event their services would be likewise efficient and thorough.”
Dental Surgery
Customer since October 2024
Our independent customer reviews
Speak to a counselling & therapists insurance expert
Whatever your insurance needs, we make arranging your therapist insurance simple and hassle-free. Our business insurance specialists are on hand over the phone to discuss your requirements, offer advice and talk you through your insurance options.
Start a quote
Complete our short form to start your business insurance quote. We’ll then call you at a time that’s convenient for you to discuss your requirements and provide an insurance quote
Speak to an expert
Our advisors are just a phone call away. On average, we answer calls within 90 seconds. Lines open Monday to Friday 9:00am–5:00pm

