
Pharmacy insurance
Comprehensive pharmacy insurance solutions are designed to protect your business







Start a quote
Complete our short form to start your business insurance quote. We’ll then call you at a time that’s convenient for you to discuss your requirements and provide an insurance quote
Speak to an expert
Our advisors are just a phone call away. On average, we answer calls within 90 seconds. Lines open Monday to Friday 9:00am–5:00pm
Pharmacy insurance cover in detail
When deciding what insurance and covers you need to protect your business, you should consider the following:
Public liability insurance
Public liability insurance is a type of insurance cover that can protect your pharmacy shop against claims of injury or property damage. It is designed to provide financial protection for the pharmacy or chemist shop in the event that a patient, visitor, or member of the public is injured or suffers property damage while on the premises of the shop, or as a result of the practice’s activities.
For example, if a customer were to slip and fall while browsing the chemist and sustain injuries, the practice could be held liable for the medical costs associated with the patient’s injuries. Public liability insurance would help to cover these costs and protect the it from financial losses. Public liability insurance can also cover legal fees associated with defending against a claim, as well as compensation payments that may be required if the pharmacy is found to be liable for damages.

Employers' liability insurance
Employers’ liability cover is another type of insurance cover that is important for pharmacies to consider. This type of insurance provides protection in the event that an employee of the practice becomes ill or injured as a result of their work.
Employers have a legal responsibility to ensure that their workplace is safe for their employees and that they are protected from harm while on the job. Pharmacies are no exception, and as such, they need to have the necessary insurance coverage to protect them in the event of employee claims. Employers’ liability insurance is a legal requirement for many businesses with employees in the UK.

Property covers
If you own or rent a shop for your chemist, it is important to consider building and contents insurance. Buildings and contents insurance can provide protection for your business premises and the contents within it.
Buildings insurance can provide cover for the cost of repairs or rebuilding if your property is damaged or destroyed by events such as fire, flood, or storm damage. It can also cover the cost of rebuilding if your property is damaged by subsidence or other structural issues.
Contents insurance can provide cover for the cost of replacing or repairing your business equipment and stock if they are damaged, lost or stolen. This can include items such as expensive medications, specialist equipment and retail stock.
Having buildings and contents insurance in place can provide peace of mind and financial protection for your business.

Business interruption
As a pharmacy, you provide a lifeline to your community. If you were to suffer damage at your premises meaning you were unable to trade, then having business interruption cover included within your pharmacy insurance can help ensure you can continue to trade and tide you over financially while you get back up and running. For instance, if a fire spread from a neighbouring property to your premises meaning you were unable to operate, business interruption cover can not only cover your loss of gross profit, it will typically cover your fixed expenses such as staff wages, and may even be able to help you trade temporarily from another location while the damage is repaired.

Commercial legal protection
Commercial legal protection provides coverage for legal fees associated with defending against legal claims or pursuing legal action related to the pharmacy.
For example, commercial legal expenses could provide cover for tax and VAT disputes, employment disputes and compensation awards, as well as an allowance for jury service should you, your business partners or employees be summoned.

Cyber & data insurance
Cyber and data insurance provides protection against the financial and reputational risks associated with data breaches and other cyber incidents.
Pharmacists typically store and handle a significant amount of sensitive patient data, including medical records, financial information, and personal identification details. If this data is compromised due to a cyber-attack or data breach, the practice could be liable for significant damages and may also face regulatory fines and penalties.
Cyber and data insurance provides coverage for a range of expenses associated with a cyber incident, including the cost of investigating the breach, notifying affected individuals, and providing credit monitoring and identity theft protection services. This type of insurance can also cover the cost of legal fees and damages associated with a lawsuit that may result from a breach or cyber attack.

Professional indemnity insurance
Pharmacy professionals have a duty of care to their patients when dispensing medications and providing pharmaceutical advice. However, mistakes or oversights can occur, which could lead to harm or injury to patients or other parties involved. Pharmacy professional indemnity insurance is designed to protect pharmacists and their businesses from the financial consequences of such incidents.
It provides coverage for legal costs and financial protection in the event of claims arising from errors, omissions, or negligence in the provision of professional services within a pharmacy setting.

Directors & officers cover
Directors and Officers (D&O) insurance is a type of insurance that provides coverage for pharmacy directors, officers, and other high-ranking employees against claims of wrongful acts, errors, or omissions that they may have committed in the course of their duties.
For pharmacies, D&O Insurance can provide coverage for claims of mismanagement, breach of fiduciary duty, discrimination, harassment, or other wrongful acts that the directors and officers may have committed while running the practice.

Pharmacy insurance FAQs
Do I need pharmacy insurance?
As a pharmacist, having insurance coverage is highly recommended to protect yourself, your pharmacy, and your customers or patients. While insurance requirements may vary depending on your location and specific circumstances, pharmacy insurance provides valuable financial protection and peace of mind in the face of potential risks and liabilities.
What covers do pharmacies need?
Pharmacy and chemists insurance can cover your buildings, equipment, clients, staff, and general trading activities. Covers to consider include:
- Public liability – provides protection against claims made by members of the public who may be injured or suffer property damage.
- Employers’ liability – to protect against claims made by employees who may be injured or suffer illness as a result of their work.
- Medical Malpractice – provides protection against claims of professional negligence by patients in your care.
- Buildings cover – to cover for loss or damage to your premises.
- Equipment, contents and stock – to reinstate your items and belongings.
- Business interruption – to keep finances running when disaster strikes.
- Business legal expenses – to cover the cost of legal expenses or defending your business against legal action.
- Cyber liability – to protect against data breaches, cyber-attacks, and other online risks.
- Directors and officers – can provide coverage for claims of mismanagement, breach of fiduciary duty and discrimination.
The specific insurance needs of a pharmacy will vary depending on its size, location, and other factors. At Premierline our insurance advisors can help doctors assess their risks and determine the appropriate insurance covers for their needs.
How much does pharmacy insurance cost?
The cost of pharmacy insurance can depend on a number of things, including the scale of your business, the level of cover you require, and the other risks associated with the care and medical industry.
We understand that cost is an important factor when choosing insurance. At Premierline, we strive to provide competitive premiums without compromising on coverage. Our team will work closely with you to assess your pharmacy’s specific needs and provide you with a tailored insurance solution that offers the right level of protection at a price that suits your budget.
Why choose Premierline to arrange pharmacy insurance?
At Premierline, we recognise that pharmacies have distinct insurance needs. With years of experience serving pharmacy businesses across the UK, our team has gained in-depth knowledge of the industry. We understand the specific risks associated with the storage and dispensing of medications, regulatory compliance, and the importance of uninterrupted service to your patients. By choosing Premierline, you partner with experts who truly understand your pharmacy insurance requirements.
What will I need to know to complete my insurance quotation?
Try to have your existing insurance schedule and renewal notice available as this will give us the majority of the information that we will need. However, if you are a new business, don’t worry – our business insurance advisors will be able to guide you through the process of understanding and identifying your insurance needs.
How soon will I get my policy documents?
We will email your policy documentation to you which means you will receive these straight away. Alternatively, if you would prefer your documents to be posted, you will normally receive them within 5 working days.
How do I pay for my policy?
You can pay annually using a credit/debit card or by making an electronic payment. Alternatively you can manage your payments through a monthly Direct Debit plan with our approved premium finance provider, Premium Credit Limited.
Why choose Premierline?
We're business insurance experts
We understand the nature of running your business often leaves little time for much else. That's why we work closely with some of the UK's leading insurers to find cover that's right for you, making arranging insurance for your contracting business simple and hassle-free. We're committed to finding the right insurance solutions for your business to let you work without worry and focus on what really matters – your business.
- Award winning service - We're trusted by thousands of SMEs across the UK
- Comprehensive protection - We can help with all your commercial insurance needs
- UK based experts - Located in Lancaster, our advisors are here to help

Our customer reviews and testimonials
“Good range of cover at a great price. I was impressed with how they put together a bespoke insurance package for my business. It beat the usual competition in scope and price, ensuring one can sleep at night. I havent had the need to claim but hope if ever I do, in such an event their services would be likewise efficient and thorough.”
Dental Surgery
Customer since October 2024
Our independent customer reviews
Speak to a pharmacy insurance expert
Don’t leave your pharmacy business vulnerable to risks. Get in touch with Premierline today to discuss your pharmacy insurance needs. Our experienced advisors will guide you through the process, helping you find the right insurance coverage for your pharmacy. Protect your business with Premierline and gain peace of mind knowing that you have the support and coverage you need.
Start a quote
Complete our short form to start your business insurance quote. We’ll then call you at a time that’s convenient for you to discuss your requirements and provide an insurance quote
Speak to an expert
Our advisors are just a phone call away. On average, we answer calls within 90 seconds. Lines open Monday to Friday 9:00am–5:00pm

